Overview
This Privacy Policy explains how shefayoga Venice (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our services or communicating with us, including via SMS, phone, our website, and our mobile app.
By using our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.
Information We Collect
We may collect the following types of information:
- Contact information — such as your name, phone number, and email address when you sign up, book a class, or contact us.
- Account & membership data — membership type, class bookings, attendance history, and billing information processed through our booking platform (Mindbody).
- Communication data — messages you send us via SMS, phone, email, or online forms.
- Usage data — information about how you interact with our website (shefayogavenice.com) or our branded mobile app.
- Technical data — such as IP address, browser type, and device identifiers.
How We Use Your Information
We use your information solely for the following purposes:
- To manage your membership and class bookings.
- To respond to your inquiries and provide customer support.
- To send you transactional or service-related communications (e.g., class reminders, schedule updates, membership notices).
- To process membership pauses, cancellations, or changes you request.
- To improve and maintain the quality of our studio and services.
- To comply with applicable legal obligations.
SMS Communications
When you provide your phone number and opt in to receive SMS messages from shefayoga Venice, we will use it only to send the communications you have consented to receive — such as class reminders, scheduling updates, and studio announcements. Message and data rates may apply. You may opt out at any time by replying STOP to any message.
Data Sharing & Third Parties
We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes.
We may share your information with trusted service providers who assist us in operating our studio and services, such as our booking and class management platform (Mindbody), SMS delivery providers, and cloud hosting services. These providers are contractually required to keep your data confidential and may only use it to perform services on our behalf.
We may also disclose information when required by law or to protect the rights, property, or safety of our members, staff, or the public.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, maintain your membership records, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for SMS or other communications at any time.
- Request cancellation of your membership via our cancellation form at shefayogavenice.com/cancel.
- File a complaint with a supervisory authority if you believe your rights have been violated.
To exercise any of these rights, contact us using the details below.
Contact Us
shefayoga Venice
245 Main Street
Venice, CA 90291
Phone: (424) 238-8843
Website: shefayogavenice.com
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.
Program Name & Description
Program Name: shefayoga Venice SMS Notifications
By opting in to SMS communications from shefayoga Venice, you agree to receive text messages related to your membership and classes at our studio. Messages may include:
- Class reminders and schedule updates
- Membership notices (renewals, pauses, cancellations)
- Studio announcements, event alerts, and workshop promotions
- Responses to customer support inquiries submitted via text
This program is operated by shefayoga Venice, located at 245 Main Street, Venice, CA 90291.
Message Frequency
Message frequency varies based on your membership activity and studio schedule. You can expect to receive approximately 2–6 messages per month. We will never send unsolicited messages unrelated to your membership or studio activities.
Message & Data Rates
How to Opt In
You may opt in to receive SMS messages from shefayoga Venice by:
- Providing your mobile number during membership sign-up or class registration and checking the SMS consent box.
- Texting JOIN to our studio number: (424) 238-8843.
- Verbally or in writing consenting at the front desk.
Opt-Out Instructions
You may cancel SMS notifications at any time. To stop receiving messages, reply with the keyword STOP to any text message from us. After texting STOP, you will receive one final confirmation message and no further messages will be sent to your number.
To re-subscribe at any time, text START or JOIN to the same number.
Support & Help
If you need assistance or have questions about our SMS program, reply HELP to any message for instructions, or contact us directly:
shefayoga Venice
245 Main Street, Venice, CA 90291
Phone: (424) 238-8843
Website: shefayogavenice.com
Privacy
Your privacy is important to us. We do not sell, rent, or share your mobile number or personal information with third parties for their marketing purposes. For full details on how we handle your data, please review our Privacy Policy above.
Eligibility
This SMS program is available to members and prospective members of shefayoga Venice in the United States. By opting in, you confirm that you are the account holder or have the account holder’s permission to use the mobile number provided, and that you are 18 years of age or older.
Changes to These Terms
shefayoga Venice reserves the right to update or modify these SMS Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued participation in the SMS program after changes are posted constitutes your acceptance of the revised terms.